Smart recrute un(e) Technical Account Manager – H/F

👋 Hi! We are Smart!

Smart is an AdTech leader created in 2001 on the belief that we can disrupt the on-line advertising industry.

Headquartered in the heart of Paris and with offices in 12 countries, Smart provides cutting-edge technologies that help hundreds of prestigious customers take back control and maximize their digital revenues with a flexible and transparent audience monetization platform.

We can rely on a unique group of 280+ Smarties focused on excellence to shape our future. They continually embrace change and overcome challenge together to make innovation happen. That means we can offer you endless opportunity to do the same and let you shape the world you want!

👫 About the team

Our highly dedicated Services team has both the art and the science for delivering customer satisfaction.

People in the team share a passion for helping our clients to surpass their digital business goals. They grow in a demanding environment, combine technical and consultative skills and are ready to tackle the most complex challenges to empower our customers get the best of our platforms.

Your mission  👇

As a Technical Account Manager, your role is to lead our customers to unlock the full potential of the Smart platform. You will focus on technical project management and high-level consulting to our clients working closely with the Key Account Management team.

What you’ll do ✍️

  • Build, maintain, and grow client engagement to maximize customer journey and be their trusted technical account manager
  • You will be responsible for the growth and success of strategic accounts
  • Become a product and domain expert to support clients in their technological choices.
  • Lead estimating, planning and executing the implementation and configuration of the Smart solution with our clients.
  • Liaise with the Product, Global Solutions and other teams to analyse feasibility of developments required..
  • Drive technical choices and training based on a deep understanding of the clients’ needs and organization.
  • Identify ways to improve the operational effectiveness for the TAM team and take ownership in improving the scalability of the team.

About you 💪

  • Bachelor / Master Degree in Computer Science or similar technical field of study
  • Experience in web development (HTML, JS, SQL) or technical solutions consulting
  • Entrepreneurial spirit and expertise to identify opportunities of improvement
  • Problem-solver and multitasker who remains cool under pressure
  • Excellent interpersonal skills (listening, writing, discussing)
  • Experience in the digital industry

Smart AdServer is an equal opportunity employer. Equal access to employment, services, and programs are available to everyone, regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require reasonable accommodation throughout the application and/or interview process, please contact the recruitment team at ta-team@smartadserver.com

Why Smart?

💛 We are one! At Smart, we care for our people. We are certified Happy At Work and are constantly improving our working environment. Meet the team here

🚀Grow with us! You will work in a challenging and fast-paced profitable context with varied projects and get awesome opportunities to develop your skills and grow internally. Flexible working policy.

👊 Leave your mark! Smart is a human-size company. Each employee can have a direct impact on our business, customers and teams.

✈️ Live global! You will work across countries & cultures through geographical moves or our Backpackers program, our interoffice exchange policy to boost employees’ collaboration.

📢 We are transparent! We speak with fact and data and have a true culture of feedback. We believe in an open world and show a strong sense of integrity both internally & externally.

To apply

Please apply here.